At Blackdown Yurts, we are committed to maintaining the trust and confidence of visitors to our website, subscribers to our newsletter, and guests to our glamping site. We will not be using the data you give us in any way apart from how we specifically state we will be doing so. We will respect your wishes in all our marketing. Please read on to find out why we collect your data, how we use it and how we will not disclose it to others.
Visitors to our website
When you, or anyone else, visits our website www.blackdownyurts.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This is for our own marketing purposes to find out which pages are most popular on our website, and to research customer patterns within the website. We do not access any of your personal data using Google and we do not allow Google or anyone else to make an attempt to find out the identities of those visiting our site.
We would like to send you up-to-date news, offers and information as part of our occasional e-newsletter (not more than monthly). To do this, we will need some personal information from you – your email address and your name. We use this data to email you about events we may be holding, blogs we have written, workshops we are running, special offers and discounts, and other events and activities that we feel are of interest to you. We may also contact you to check we have your information correct, or to check you are happy still receiving content from us. We will never give, sell, trade or rent any of your data to or with other organisations or businesses.
We use a third party provider, either Anytime E-marketing (which is part of our booking system Anytime Booking) and/or Mailchimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For information around how Anytime Booking and Mailchimp use your data please see their Privacy Notices.
We will not use the data you give us to subscribe to our newsletter in any other way. It will not be saved on any other system aside from the list you signed up for, and we will not transfer it to any other lists unless you allow us to do so. We may occasionally email you to ask you if you are happy remaining on our mailing list – we will always refer to our privacy notice to remind you of your rights, and if you do not want to continue receiving information from you we will remove you from that mailing list. You have the option to unsubscribe at any time to our e-newsletter, either by clicking the unsubscribe link at the bottom of any of our emails, by emailing [email protected], or by going into your Blackdown Yurts booking account online and unsubscribing.
When you make an online or telephone booking with us your name, address, email and contact number will be stored in our booking system which is administered by Anytime Booking. For information around how Anytime Booking use your data please see their Privacy Notice.
At the time of booking you will be asked whether or not you wish to receive emails with news and information in addition to the standard emails concerned with your booking.
If you opt in to receive our e-newsletter we will treat your data as detailed in the mailing list section above. If you opt out of our e-newsletter you will only receive the standard emails concerned with your booking. You can opt in or out of the e-newsletter at any time by using the methods detailed above.
Please be assured we do not share your personal details with any other company or person without your consent.
Links to other websites
We have links within our website to other sites we feel you may have an interest in, or sites we recommend for services. This privacy notice does not cover those links and those sites are not governed by this Privacy Notice. If you have questions about how those sites use your data, please check their Privacy Notice.
Access to your personal information
You are entitled to access the personal information we hold on you. Email your request to [email protected] and we will respond to your request within 14 days.
Holding your data
If you request to unsubscribe from our newsletter your details will remain on our system but you will no longer be contacted by us. You can request that we delete all data we hold for you by e-mailing [email protected]. We will not do anything with your data that you do not consent to.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time under regular review, and are not under obligation to email you every time we update it. It will always be accessible in the footer of our website www.blackdownyurts.co.uk. This privacy notice was last updated on 25th April 2018.
If you have any questions regarding this Privacy Notice please email [email protected]