As of today many remaining Covid restrictions relating to social distancing have been lifted by the UK government. However we would like to reassure our guests that we will continue to implement strict cleaning regimes including the use of 60 degree C washes for bedding and virucide on changeovers.
We ask that guests please read the information contained in their pre-arrival email that arrives a week ahead of your stay and adhere to the relevant government guidance at the time of your stay. Further information can be found here: government guidance on what you can and can't do
This means that:
if you or anyone in your party has been in close contact with someone who has tested positive you should not travel to us, but instead self-isolate for ten days.
if you or anyone in your party has symptoms of Covid you should not travel to us, but instead get a test and self-isolate until you receive your results.
if you or anyone in your party develops symptoms of Covid or is informed by NHS Test & Trace you need to self-isolate while you are here please inform Katie immediately and you must return home to self-isolate.
We no longer have a legal obligation to collect names and contact details of everyone over 16, but we will leave the NHS QR code in each yurt for you to check in using the NHS app should you wish. While on our site please remain respectful of other guest's personal space when using the communal areas such as the barn and entrance corridors to the bathrooms. We will continue to provide sanitiser at these locations.
If you have any concerns about your stay please contact Katie via email or phone to discuss your options.
Read on to find out what we are doing to keep you safe during your stay:
We have been certified "Good to Go" by Visit England and have the Safe travels mark from the World Travel & Tourism Council. We are following self-catering industry guidance on required cleaning standards.
We will be using Envirosafe virucidal disinfectant on all touch points and surfaces after cleaning, including misting mattress protectors and bed throws. All linen will be changed between guests including pillow protectors.
Each yurt has its own private shower-room for the exclusive use of its guests and, as before, you have your own private composting toilet beside your yurt. Please ensure your party only uses the bathroom allocated to your yurt to avoid potential cross-contamination between guests. Sanitiser is provided at the entrance to the bathroom area and the outer door will be left open during the day (when dry) so you won't need to touch the door handle at all.
We have sourced four smaller fridges with iceboxes so each yurt now has its own rather than sharing two larger fridge-freezers. Please ensure you only use the fridge labelled with you yurt's name. Each yurt has been allocated two iceblocks (again labelled with each yurt's name). These should be in the freezer compartments on arrival. Feel free to take one and place it in the coolbox at your yurt to keep essentials cool then switch out the blocks when necessary. Because the barn is the only place with electricity we are keeping it open but request that you only use it to access the fridges, or the power points for charging devices until regulations allow full use of shared areas.
Sanitiser is provided at the entrance to the barn and there are also hand-washing facilities with hot water and soap both there and in each yurt's private bathroom. Please ensure you wash your hands frequently when on site.
We worked hard to make the camp kitchens at the yurts more sturdy and practical so that you need not use the communal kitchen in the barn if you would prefer not to. Each now has a washing up area on the side of the camp kitchen as well as bespoke fitted cupboards for storage inside.
We really hope that these changes will give you every confidence to come to our little hidden valley where seclusion, space and fresh air are in abundance. Take a look at this lovely review we received recently that shows how appreciative our guests are of our efforts to ensure your safety and comfort here at Blackdown Yurts.
If you have any questions about our measures to reduce risk of coronavirus or about your booking then please don't hesitate to contact us via phone or email.